The Best Custom Drums shop in the World
Orders Ship Directly from the Truth Drums Warehouse in Beaverton OR through first class USPS (United States Postal Service) mail services
You may return unworn and unwashed apparel and any unopened media. Trying on an item does not count as being worn. Returns must be submitted within seven days from when you receive your order. You are responsible for paying for any shipping (original shipping and shipping back to us).
Once your package is received and the item is confirmed as returnable, a refund to your Paypal account will be issued in the amount of the item. You will not be refunded for shipping and handling.
To submit a return, please contact us at info@truthdrums.com or call (503)641-4050. If sending an e-mail be sure to put "Truth Drums online merchandise return" in the subject line.
All returns should be sent to:
Truth Custom Drums c/o Returns 10950 SW 5th St Suite 190 Beaverton, OR. 97005
To make an exchange, just follow the return steps outlined above and place a new order for the correct item(s) at your convenience.
Yes, we ship using international USPS shipping.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks pending on location. Please read the store's shipping policy for more information.
USPS (United States Postal Service) doesn't supply post with tracking numbers unless you use their express service. If you require a tracking number please contact us before ordering to get a shipping quote.
First, check the Storenvy Buyer's Agreement for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.
This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.
The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.
